Widerrufsrecht

Exchange and return of good quality goods

We do our best to ensure that each item is high-quality and a product that we can stand behind, but we understand that sometimes it doesn’t work out. If your product arrives defective, we sent you the wrong item, or it's just not what you expected - no problem! 
You can exchange a product  for a other product. The goods shall be exchanged within 14 days from the day of receipt, provided that the goods have not been used, that their presentation, consumer properties, seals, factory labels, and that there is a sales receipt or other document confirming the payment of the specified goods.

In the event of a buyer’s refusal of goods of adequate quality, it is impossible for refund.

Terms of return of goods of improper quality.

In case of doubt as to the quality of the goods consumed, such goods must be subject to specialized expertise. The exchange or return of money for such goods is realized only on the basis of the results of the examination.

If you have problems with the product, first take the following actions:

- Take a photo of damages or defects.

- Please contact us in any way convenient for you - section Contacts.

+380506820787, Whats App, Telegram,

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e-mail: stryi.tools@gmail.com